Return Policy
If you wish to return your unworn or unopened items, you may do so within 7 days of the received date with a valid receipt for a refund in store credit. The items returned must have had been purchased from https://sinaranwanita.com.
Return shipping is borne by the customer and the items must be in resalable condition – unopened, unworn, with tags still attached, along with the proof of purchase.
For any refunds or exchanges, please first send an email to [email address] with your order number before returning your order.
Operation Hours:
Monday-Friday: 9am-6pm
Saturday, Sunday & public holidays: Closed
After emailing our customer representative, you may return your order to the following.
[Company Address]
Tel: [Company/Contact Person Tel]
NOTE:
Promotional Discounts: Subject to Hive Marketing Sdn Bhd return policy, all merchandise purchased with a promotional discount will not be exchanged or refundable.
Free items cannot be refunded or exchanged for another item.
Sales & Promotional items are non-exchangeable and non-refundable.
Only refunds in store credit are allowed for full-priced items. (No Cash Refunds Allowed).
A processing fee of RM5 (RM6 for Sabah & Sarawak) will be charged for each returned item. For example, if the returned item costs RM150, you will receive a store credit of RM145.
* Sales items may have slight defects/ colour discrepancies / size discrepancies, and these are strictly not returnable.
Hive Marketing Sdn Bhd reserves the right to change this Return Policy at any time.d
