Shipping & Delivery

How long does it take to deliver?

Delivery may take up to 7 business days to reach you after payment confirmation. Our orders are shipped from Monday to Friday, 9am to 6pm, excluding public holidays. Please note that certain items may not be deliverable within the specified delivery time frame due to the unavailability of stock.

 

Who is our courier service?

We ship all orders through,  a reliable carrier specializing in online shopping delivery.

 

Does [COMPANY NAME] deliver to restricted zones and PO boxes?

We are not able to deliver to PO boxes or to restricted zones such as camps, ports and airports.

 

Delivery outside of Malaysia.

We only ship within Malaysia.

 

How can I track my delivery status?

You can track the delivery at. Enter your “tracking number” to start tracking your order.

 

I am not available at time of delivery.

Our driver will call you to check if you would like your parcel to be left at a secure location of your choice, or you will receive an email/SMS to reschedule the delivery. He will also send you an SMS to inform you when your parcel is on its way.

 

I received the wrong delivery.

Please contact us [CONTACT PERSON TEL] and specify your order number, item ordered, and item received. We will exchange the items with the correct ones.

     
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Hubungi

enquiry@hive-asia.com

+603-7803 9933

6, Jalan PLU 3/46, Sunway Damansara Technology Park, 47810 PJ, Selangor